MYEZCOLLECT.COM
Account Recovery

Reset access and get back to work.

Self-service password reset is available only to active office administrator accounts. All other users must ask their office administrator to reset the password in Manage Users.

1Office administrators: enter your username or login email.
2We check for an active eligible account and issue a secure time-limited reset link.
3Use the email link to choose a new password and return to work.

Password Reset

Need help getting back in? Start here.

Return to login Need login help?
Who receives the email? For eligible administrator accounts, the reset link goes to the account email on file when available, otherwise the firm contact email.
What if nothing arrives? Check spam first, then confirm the account email is current with your office administrator or support team.
Need immediate help? Collectors should contact their office administrator for a Manage Users password reset. Otherwise, send Support the exact login-screen message.