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I can’t login?!
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Q: I can’t login?!

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Check that Caps Lock is not enabled — passwords are case sensitive.
Verify with your admin that your IP is allowed: What’s my IP?
Still can’t login? Request a password reset.
Having connection trouble? Connection Help & Live Status.

Q: How do I import or upload my files?

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Relax, importing/uploading is included and automatically handled for you per your membership terms. Just drop your file and grab a coffee — you’ll be notified when it’s completed!

Q: What new features do we have?

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Updates are regularly developed to ensure myEZCollect.com members benefit from the latest in browser compatibility, security, and improved UI. Keep an eye on the login notification bar for updates!

Got ideas? Let us know on Facebook!

Q: Did you discover a bug?

Let us know via email

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