FAQ
Need help? Check out these Frequent Questions
Go Back...still need assistance? Try 24/7 Email Support or contact your Rep via phone during office hours 8am-4pm EST (Mon-Fri)
Select a topic
I cant login?!How do I import or upload my files
Updates
Bugfixes
Q: I cant login?!:
Back to topics...✓ Check that your Caps Lock is not enabled on the keyboard, passwords ARE case sensitive
✓ Verify, with your admin, that your IP is allowed access Whats my IP
✓ If you still cant login, contact myEZCollect.com Support
Q: How do I import or upload my files, can i do it myself?:Back to topics...
Relax, importing/uploading is included and automatically handled for you as per your membership terms. So just drop your file and grab a coffee you'll be notified promptly when it's completed!
Q: What New Features Do we have?:
Back to topics...Updates are being developed regularly to ensure myEZCollect.com memebers have the latest solutions for things like cross browser compatibility, securtity, and enhanced user interface features, although there are too many to list here, keep an eye on the notificatation bar at login for the latest update news!
Visit our FB page to tell us about features you'd like to see!
